Where do you deliver?
We deliver to customer addresses in the United Kingdom only.
How much is delivery?
Standard UK delivery is free on all orders.
How long does delivery take?
The total estimated delivery time is 3–5 business days.
How long does order processing take?
Handling takes 1–2 business days, Monday to Friday, excluding UK public holidays.
How long does transit take?
Transit takes an estimated 2–3 business days after dispatch.
Can I track my order?
We send dispatch confirmation and provide tracking information where tracking is available for the shipment.
What is the return window?
You can request an eligible return within 30 days of delivery.
Do you accept change-of-mind returns?
Yes. Eligible products must be new, unused and returned in accordance with our Returns & Refunds Policy.
Do you accept defective returns?
Yes. Contact us promptly if an item is defective, damaged, incomplete or incorrect.
Are exchanges available?
Yes, subject to the return conditions and replacement availability.
How are returns sent and what do they cost?
Returns are made by mail. After approval, we provide a free return label. Do not send a return before receiving instructions.
Is there a restocking fee?
No, we do not charge a restocking fee.
How long do refunds take?
Refund processing may take up to 14 days after a return is received and approved. A bank or payment provider may take additional time to display the credit.
How can I contact Bambiqa?
Email contact@bambiqa.shop or call +44 7446 371844.